Because every piece you choose is part of your story, we take care to ensure it gets to you smoothly and safely.
Shipping
We ship exclusively through Mondial Relay and their trusted partners.
Deliveries are made to pick-up points only — no home delivery. This gives you the flexibility to collect your order when it suits you best.
Processing Time
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Orders are prepared with care and typically ship within 1–3 business days.
Tracking
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Once your parcel is on its way, you'll receive a tracking link to follow its journey.
Artist Collaborations & Pre‑Orders
Crafted With Intention
Some pieces are created in collaboration with artists and are available by pre-order only. These limited-edition items are made with intention and care.
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Made to Order: Crafted just for you — not held in stock.
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Lead-Time Alert: Please check the estimated shipping time on the product page before ordering.
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Mixed Orders: If you order both in-stock and pre-order items, your order will ship once everything is ready. For faster delivery, place separate orders.
Returns & Exchanges
We want you to love what you receive, but if it’s not quite right:
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Return Period: 14 days from delivery.
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Accepted Returns: We offer exchanges or store credit (via gift card).
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Condition: Items must be in original condition. The buyer is responsible for any loss in value.
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Shipping: Return postage is the buyer’s responsibility. Please use a trackable shipping method.
To request a return or exchange, email us at [email protected]